Shipping Policy

Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation (excluding weekends and public holidays).
• Orders placed on weekends or holidays will be processed on the next working day.
• During peak sales seasons, flash sales, or inventory restocking periods, processing time may be extended slightly. We will notifiy customers of any major delays.

Shipping Time & Delivery

• Standard Shipping: 7–15 business days
• Express Shipping: 3–7 business days (if applicable)
• Delivery time is estimated and not guaranteed, subject to courier logistics, customs clearance, and regional delivery conditions.

Shipping Fees

• Shipping fees are calculated based on product weight, package size, and delivery destination.
• We offer free standard shipping for orders over a specified amount (refer to cart checkout page for real-time threshold).

Order Tracking

• Once your order ships, you will receive a confirmation email/SMS with a tracking number and tracking link.
• You can track your package status anytime on our website or official courier platform.

Undeliverable & Returned Packages

• Failed delivery caused by incorrect address, unreachable contact information, or customer refusal will be handled according to courier rules.
• Secondary shipping fees may apply for resending returned packages.